Refund Policy

Customer satisfaction is important to us. This Refund Policy explains how refund and cancellation requests are handled.

Physical Products

Refund or replacement requests for eligible physical products should be submitted within 7 days of delivery.

• The product should be unused and in original condition
• Order information and photos may be required
• Shipping charges may be non-refundable unless the issue was caused by our error

Digital Products, Tools, and Memberships

Due to the nature of digital access, online tools, reports, memberships, downloadable content, and software-based services, completed digital deliveries are generally non-refundable.

Custom or Personalized Services

Custom work, consultation, reports, and personalized services may become non-refundable once work has started or access has been provided.

Failed or Duplicate Payments

Duplicate payments or technical payment errors will be reviewed. If a duplicate charge is confirmed, we will process the applicable refund.

How to Request a Refund

Please contact us with your order number, account email, payment date, and reason for the request.

Processing Time

Approved refunds are usually processed within 5–10 business days depending on the payment provider and bank processing time.

Before Opening a Dispute

Please contact customer support first. We will make reasonable efforts to resolve billing or service issues quickly.

Contact

Email: support@kunjeynaqoosh.com
Phone: +1 (667) 786-8060